Privacy Policy

Last Updated: July 29, 2024

Welcome to Oyegotrip.com. This Privacy Policy (“Policy”) outlines how Progress Technology Pvt Ltd (“we,” “us,” “our”) collects, uses, discloses, and safeguards your personal information when you visit our website Oyegotrip.com (the “Site”) and use our services. By using our Site, you agree to the collection and use of information in accordance with this Policy.

1. Introduction

2. Information We Collect

We collect the following types of personal information:

Contact Information: Name, email address, phone number, and address.
Payment Information: Credit card details, debit card details, bank account information, and UPI details.
Booking Information: Details of your bookings, such as hotel reservations, tour bookings, self-drive car rentals, activities, and car transfers.
Technical Data: IP address, browser type, operating system, and usage data.

3. How We Use Your Information

We use your personal information to:

Process Transactions: Complete and manage your bookings, payments, and other transactions.
Provide Customer Support: Respond to your inquiries, resolve issues, and provide assistance.
Improve Our Services: Analyze usage patterns to enhance the functionality and user experience of our Site.
Send Notifications: Notify you about changes to our services, updates, and promotional offers (if you have opted in).

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

5. Data Sharing and Disclosure

We may share your personal information with:

Service Providers: Third-party vendors who assist us in operating our Site, processing transactions, and providing services.
Legal Authorities: To comply with legal obligations or protect our rights and safety or the rights and safety of others.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Protection in Europe

If you are located in the European Economic Area (EEA), our processing of your personal information is governed by the General Data Protection Regulation (GDPR).

7.1 Legal Basis for Processing

Under the GDPR, we process your personal information based on the following legal grounds:

Contractual Necessity: To fulfill a contract with you or take steps at your request before entering into such a contract.
Consent: Where you have given consent for us to process your data for specific purposes. You may withdraw your consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.
Legitimate Interests: Where necessary for our legitimate interests, provided that such interests are not overridden by your data protection rights. This includes improving our services and managing our business.
Legal Obligation: Where we need to comply with a legal obligation, such as regulatory requirements or to respond to legal claims.

7.2 Data Subject Rights

You have the following rights under the GDPR:

Right to Access: You can request a copy of the personal information we hold about you and information on how we process it.
Right to Rectification: You can request corrections to any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You can request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
Right to Restrict Processing: You can request that we restrict the processing of your personal information under certain circumstances, such as if you contest its accuracy or object to processing.
Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format, or request that it be transferred to another data controller, where technically feasible.
Right to Object: You can object to the processing of your personal information based on legitimate interests or direct marketing purposes.

7.3 Exercising Your Rights

To exercise any of your rights under the GDPR, please contact us at contact@oyegotrip.com. We may need to verify your identity before processing your request. We will respond to your request within one month, although this period may be extended by two months if necessary.

7.4 Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority in your country. For more information, please visit the website of the relevant supervisory authority.

8. International Data Transfers

Your personal information may be transferred to and stored in countries outside your country of residence, including countries that may not have the same level of data protection laws as your own. We will take appropriate measures to ensure that your personal information is protected in accordance with this Policy.

9. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after changes are made signifies your acceptance of the updated Policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Progress Technology Pvt Ltd
FB 152 Rajdanga Main Road
Kolkata 700107
India
Email: contact@oyegotrip.com
Phone: 1800 570 9930