fbpx

Terms and Conditions


Last Updated: July 29, 2024

Welcome to Oyegotrip.com!

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Progress Technology Pvt Ltd (“we,” “us,” “our”), including bookings for hotels, tours, self-drive car rentals, activities, car transfers, and flights through our website Oyegotrip.com (the “Site”) and mobile application (the “App”). By using our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By accessing our Site and App and using our services, you confirm that you are at least 18 years old and legally capable of entering into a contract. If you are booking on behalf of someone else, you are responsible for ensuring that they accept these Terms.

2. Booking Services

2.1 Hotel Bookings

  • All hotel bookings are subject to availability and the terms and conditions of the respective hotel.
  • Rates are subject to change without prior notice.
  • Cancellations and modifications may incur fees, depending on the hotel’s policy.

2.2 Tours

  • Tour itineraries are subject to change due to weather, operational considerations, or other factors beyond our control.
  • You are responsible for ensuring you meet all entry and travel requirements.

2.3 Self-Drive Car Rentals

  • Drivers must present a valid driver’s license and be at least 18 years old.
  • You are responsible for any damage to the vehicle during the rental period.
  • Fuel, tolls, and parking charges are not included unless specified.

2.4 Activities

  • Participation in activities is at your own risk.
  • Some activities may have age, health, or other restrictions.
  • You are responsible for ensuring you meet the requirements for participation.

2.5 Car Transfers

  • Transfer services are subject to availability.
  • Delays due to traffic or unforeseen circumstances are not our responsibility.

2.6 Flights

  • Flight bookings are facilitated through third-party service providers.
  • We are not responsible for the services provided by third-party airlines, including any flight changes, cancellations, or delays.
  • All flight bookings are subject to the terms and conditions of the respective airlines.

2.7 App Services

  • The App allows you to access and manage bookings and other services offered through our Site.
  • Use of the App is subject to these Terms, as well as any additional terms provided within the App.
  • We do not guarantee the App will be available at all times and are not responsible for any interruptions or errors in the App.
  • Any data collected through the App is subject to our Privacy Policy.

3. Payment

  • Payment must be made in full at the time of booking.
  • We accept credit card, debit card, bank transfer, and UPI payments.
  • All prices are inclusive/exclusive of applicable taxes as stated.

4. Tax Collection and Remittance

  • Oyegotrip.com collects and remits taxes on behalf of hosts in certain jurisdictions.
  • We transfer collected taxes to hosts, who are responsible for paying taxes to the relevant authorities.
  • Hosts are responsible for ensuring compliance with all applicable tax laws and regulations.
  • Oyegotrip.com is not liable for any host’s failure to comply with tax obligations.

5. Cancellation and Refund Policy

  • Cancellations must be made in writing to contact@oyegotrip.com.
  • Refunds, if applicable, will be processed according to the service provider’s policy.
  • Some bookings may be non-refundable.

6. User Responsibilities

  • Ensure that all information provided is accurate and up-to-date.
  • Comply with all terms and conditions of service providers.
  • Report any issues immediately to allow us to assist you.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
  • Our liability is limited to the amount paid for the service in question.
  • We are not responsible for any additional costs incurred due to travel delays, missed connections, or any other unforeseen events.

8. International Use

  • You are responsible for complying with all applicable local laws and regulations when using our services.
  • Some services may not be available in all countries due to local restrictions or limitations.

9. Privacy Policy

Your personal information is collected, used, and protected according to our Privacy Policy, which is incorporated into these Terms.

10. Changes to Terms

  • We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our Site.
  • Continued use of our services constitutes acceptance of the revised Terms.

11. Governing Law

  • These Terms are governed by the laws of India, without regard to its conflict of law principles.
  • Any disputes arising from these Terms or related to the services shall be subject to the exclusive jurisdiction of the courts of India.
  • Users from other jurisdictions agree to comply with the laws applicable in their respective countries, but acknowledge that any legal proceedings shall be conducted in India.

12. Contact Information

For any questions or concerns, please contact us at:

Progress Technology Pvt Ltd
FB 152 Rajdanga Main Road
Kolkata 700107
India
Email: contact@oyegotrip.com
Phone: 1800 570 9930